Return Policy and Procedures

You may return unused products to us for a refund or exchange for up to 30 days from the date you received the order, provided that:

• The product(s) have not been used.
• The original tags are attached and the packaging is intact.
• The form below must be completed.
• Mark the items on your sales receipt that you will be returning.
• Put a copy of your Sale receipt inside the box.
• Write the sale receipt# (found in the upper right corner of the receipt) on the outside of the package next to the shipping label.

The reason for this return is (please check the appropriate box):

I am dissatisfied with the product.                  I would like a different size or color.

I have changed my mind.                               This was a gift and I do not want it.   

Other (please explain)._____________________________________________________
What action would you like us to take? Please check the appropriate box.

Please ship a different size or color. (Yes you may exchange a gift) Please give the details:
__________________________________________________________________________
____________________________________________________________________

Please give me a refund for the returned items. If you are returning a gift the person           
     that made the purchase will get the refund. If your purchase was shipped for free we
     will deduct the original shipping cost from your refund.
I am returning a gift. Please e-mail a gift certificate to me that I can use to make  
     another purchase.  (You must provide a copy of the sales receipt). Be sure to provide
     us with complete information including:  (Please print or type clearly)

            Name:______________________________________________________________

            E-mail address: _______________________________________________________

            Mailing address: ______________________________________________________

            City: ________________________ State: _____________ Zip: ________________

            Phone: ___________________________  Best time to reach you: _______________

It is your responsibility to pay for the shipping of returns unless we shipped you the wrong item(s). Please use a shipper that can track your shipment and be sure to insure the package.

Did we ship you the wrong stuff?
If you ordered blue and we sent yellow or you ordered small and we sent extra large, please accept our apologies and send us an e-mail (skipro@skipro.com). Please include a description of the problem, the sale receipt # as well as your name, address, a phone number and a time of day when we can contact you.

Damaged Shipment?
If the packaging appears to be damaged you should report the damage to the delivery person and open the package in his presence. If the product is damaged you must file a claim with the shipper.
All returns must be shipped to: 

Skipro.com
2600 West Chandler Blvd.
Chandler Az. 85224